Customer Care Representative Interview Questions

2,008 customer care representative interview questions shared by candidates

Please review STAR method (https://theinterviewguys.com/star-method/ ). I honestly was a nervous reck, but that's always when it comes down to interviewing. Most employers are looking to see how you would respond to certain situations. ( waiting now for yay/orNay)
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Customer Care Representative

Interviewed at Elevance Health

3.4
Aug 23, 2018

Please review STAR method (https://theinterviewguys.com/star-method/ ). I honestly was a nervous reck, but that's always when it comes down to interviewing. Most employers are looking to see how you would respond to certain situations. ( waiting now for yay/orNay)

Name a strength and a weakness, where do you see yourself in the future, how have you handled an upset customer, what do you know about the company, why do you want to work from home, what made you apply, tell me about yourself, name a time you had to troubleshoot technology-what did you do, give an example of a time you had to up-sell.
Nov 4, 2015

Name a strength and a weakness, where do you see yourself in the future, how have you handled an upset customer, what do you know about the company, why do you want to work from home, what made you apply, tell me about yourself, name a time you had to troubleshoot technology-what did you do, give an example of a time you had to up-sell.

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