Most difficult thing for me was recalling specific situations.
Customer Service Representative I Interview Questions
294 customer service representative i interview questions shared by candidates
General interview questions answering questions about dealing with customers, phone support, and computer skills
Tell me about a time when you had to deliver bad news to a customer? What action did you take, and what was the outcome?
What is your availability.
'What do you think will be the difference between a private and a business customer?" That's all I was asked, basically. With the turnover they have, I'm not at all surprised they don't take the interviews seriously.
At any time in your past work history, give an example of when you had to tell a customer "No" and that "No" was the only option and what was the outcome.
What are your strengths and weeknesses?
Tell us about yourself.
Describe your ideal work environment.
They asked mostly ordinary questions like tell as about a difficult situation with a customer and how you handled it.
Viewing 121 - 130 interview questions