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Customer Service Support Representative Interview Questions
156 customer service support representative interview questions shared by candidates
Tell me a time when you were against policy. Tell me a time when you showed initiative. What can you bring to the company ? Tell me a time you turned a difficult customer into a positive sale.
Describe a time where you delt with a difficult customer and how you resolved their issue? Describe a time that the company changed a policy you didn't agree with and how you responded? Describe a time you received feedback from a supervisor you didn't agree with and how you handled it.
Where do you see yourself in 5 years?
What do you know about the company
How you dealt with a stressful situation and what was the end result.
Do you have experiences in Techincal Support Service?
How could your previous restaurant work help you in this position?
They asked if I was interested in management, as a major part of their pitch is that you move from selling to management in 3-6 months. I recall hearing the same thing from Amway decades ago.
Tell me about yourself.
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