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Customer Support Engineer Interview Questions
1,126 customer support engineer interview questions shared by candidates
Are you able to multitask? Other simple questions like that. The technical interview can be difficult and will test you on any/all technical knowledge that you say that you have.
The execution order of SQL query
What command would you use to view the logs of a pod running on kubernetes?
I had to write SQL queries for a set of the technical questions.
What Linux skills I had
Explain how you would handle a class a fault.
UDH,SMPP,HLR,USSD,SS7 Call Flow, Customer Facing Questions.
Tell me about yourself. What three character traits would your work colleagues use to describe you? How do you deal with pressure or stressful situation?
in online test the descriptive questions they asked were: 1. customer go a defective purchase and tried to contact you but you were out of reach so he expressed his frustration through the email and sent it to you, how will u react. 2. customer wants to return his purchase but doesn't know the process so he sent the same in email, how will u reply. 3. write step by step installation process of swiggy or zomato and send it to ur grandma to help her use it well 4th and 5th i kinda don't remember...hope this helps
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