Customer Support Engineer Interview Questions

1,126 customer support engineer interview questions shared by candidates

-Why did you quit your previous job? -Complete a test This was the question from the test: "Hey Mixpanel Team! Quick question, I'm reviewing a funnel report right now, and the conversion rates are not really making sense in my head. Please look at the attached image below. In the 3rd step, message delivered, it says before the step that the conversion rate is 65.8%, but when I click on it, it says 2811 unique users and says 39.5% instead. Both numbers seem pretty far off from each other. Thanks- Charlie"
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Customer Support Engineer

Interviewed at Mixpanel

3.3
Jan 7, 2022

-Why did you quit your previous job? -Complete a test This was the question from the test: "Hey Mixpanel Team! Quick question, I'm reviewing a funnel report right now, and the conversion rates are not really making sense in my head. Please look at the attached image below. In the 3rd step, message delivered, it says before the step that the conversion rate is 65.8%, but when I click on it, it says 2811 unique users and says 39.5% instead. Both numbers seem pretty far off from each other. Thanks- Charlie"

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