Skip to contentSkip to footer

Customer Support Manager Interview Questions

Salaries
Interviews

595 customer support manager interview questions shared by candidates

1. Were you involved in extra projects/activities/stretch assignments? 2. Provide an example of a difficult situation you faced with a customer and how did you manage it. 3. Why do you want to change your current role? 4. What did you like the most/least at your previous job?
avatar

Customer and Sales Support Manager

Interviewed at HP Inc.

3.9★
Feb 2, 2024

1. Were you involved in extra projects/activities/stretch assignments? 2. Provide an example of a difficult situation you faced with a customer and how did you manage it. 3. Why do you want to change your current role? 4. What did you like the most/least at your previous job?

I was repeatedly asked technical questions despite the job not requiring me to be technical. The managers clearly doubted my ability to do the job solely because I was not technical, despite having experience in managing technical staff before. Had I known they really wanted an engineer, I would not have wasted 5 hours of my time.
avatar

Customer Focused Technical Support Manager

Interviewed at Juniper Networks

4.2★
Jul 2, 2013

I was repeatedly asked technical questions despite the job not requiring me to be technical. The managers clearly doubted my ability to do the job solely because I was not technical, despite having experience in managing technical staff before. Had I known they really wanted an engineer, I would not have wasted 5 hours of my time.

Viewing 541 - 550 interview questions

Glassdoor has 595 interview questions and reports from Customer support manager interviews. Prepare for your interview. Get hired. Love your job.