Why u want to work at spectrum? How will working at this job benefit you? How would u describe customer service? One strength great for this position? Tell me a time you went above a customers expectations? LOTS OF STAR QUESTIONS. Then do u have our current internet service? What’s the different cords? Do u know what’s an Ethernet cord? What does it do? What’s a modem and router do? Do u know what the blinking lights represent? What would u do if u had difficulties connecting to WiFi?
Give an exemple of when/ where and how taking responibity
what kind of team do you need to be best supported in your role
mostly they asked about my previous experience and things i mentioned in my resume.
Explain a time you solved a technical problem.
-Which pieces of software/apps do I use on a regular basis -How would you coach someone to use a software -How does your previous experience apply to this position
What is your biggest weakness?
What is a good day at work for you?
All of the questions given to me were asked in a condescending tone.
Do you accept or decline this offer?
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