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Desktop Support Technician Interviews
Desktop Support Technician Interview Questions
"When interviewing for a desktop help technician position, be prepared to showcase your technical knowledge of computers as well as your interpersonal communication skills. Employers are looking to hire those who can confidently fix problems and tranquilize irate customers at the same time. A college degree or certification may be necessary for various different positions."
649 desktop support technician interview questions shared by candidates
How do you prioritize issues in a medical environment?
one of the first question was: you've got a phone call from a client saying he can't print to the printer. second question was what would you do if you get stuck repairing the PC or the Laptop and you couldn't figure out the issue.
Do you have any customer service experience
What do you do if you receive a call for a slow PC? What are the first steps you take to resolve the issue?
Where do you see yourself in 5 years? Take us through your typical day.
How would you react when a manager comes to you asking for help with a laptop problem and at the same time someone else reports an outage in the EMEA region and another person wants help with a user profile.
How did I handle an issue with an end user to keep from having a conflict.
What are your past scripting experience?
Will be you okay with the pay rate of 22$ an hour including benefits
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