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Desktop Support Technician Interviews
Desktop Support Technician Interview Questions
"When interviewing for a desktop help technician position, be prepared to showcase your technical knowledge of computers as well as your interpersonal communication skills. Employers are looking to hire those who can confidently fix problems and tranquilize irate customers at the same time. A college degree or certification may be necessary for various different positions."
649 desktop support technician interview questions shared by candidates
Beware. Possibly an elaborate phishing scheme.
Can you manage tough situations?
Walk us through your resume.
If a PC has an error that says, "No boot device found" how would you troubleshoot the issue?
End user's password doesn't work, what are your steps to troubleshoot it? What if you don't know how to solve the problem?
Do you have any experience with active directory?
Asked me if I new how to support Zebra printers and I thought that Eltrons were the same thing(which I have experience) so unfortunately it created some problems.
How would you troubleshoot a PC not connecting to the internet.
Explain a time when you had to work as part of a team to resolve and issue.
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