Familiarity with iOS, some technical support troubleshooting questions, etc.
Desktop Support Technician Interviews
Desktop Support Technician Interview Questions
"When interviewing for a desktop help technician position, be prepared to showcase your technical knowledge of computers as well as your interpersonal communication skills. Employers are looking to hire those who can confidently fix problems and tranquilize irate customers at the same time. A college degree or certification may be necessary for various different positions."
649 desktop support technician interview questions shared by candidates
knowledge of 2012 R2 Servers
explain parts of a computer
Describe a scenario where you dealt with a troubled customer.
What are some positions you'd be interested in doing.
What is SCCM, how to use it? How do you start your day?
Have you ever used service now?
What are your strengths and weaknesses? Give us an example of a challenge in your experience?
Have you helped to implement a change that improved a process in your workplace, a contribution that boosted efficiency or something like that? In other words, saw a way to do things better and helped your employer make that change?
Are you going to feel comfortable working in a hospital, given the coronavirus situation?
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