Oddly, the toughest part of the interview for me was interacting with the managers. Many of them can be difficult to get a "read" on, and sometimes they're looking for contradictory things.
Desktop Support Technician Interviews
Desktop Support Technician Interview Questions
"When interviewing for a desktop help technician position, be prepared to showcase your technical knowledge of computers as well as your interpersonal communication skills. Employers are looking to hire those who can confidently fix problems and tranquilize irate customers at the same time. A college degree or certification may be necessary for various different positions."
649 desktop support technician interview questions shared by candidates
How would you tackle a hard problem you have no experience working on this before
About Career Progression
What is the first thing you would check if someone was unable to connect to WiFi?
What is the Plist on a Mac
Technical: How would you map a network drive in Windows 7. What is Active Directory and what is a domains.
Share one of your most difficult projects.
Have I worked on Service Manager or ticketing system before?
Technical and Behavioral
Why do you think you would be a good fit for this role?
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