Give me a occasion where you were faced with a difficult client?
Financial Representative Interview Questions
5,859 financial representative interview questions shared by candidates
Tell me about a time when you had a difficult client that you could not seem to satisfy and how did you handle it?
What would you tell a customer if they requested a service or product not available at Suntrust?
Explain a difficult customer and how u handled it?
Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?
One question they asked several times throughout the process was "what do you want?"
Have I ever had a customer that was angry and how did I handle it.
The general questions were all very typical. I usually enjoy the ones that stump others like "what is one of your weaknesses?" Or "Tell me a time you made a mistake."
they ask you to role play a sales scenario.
I was asked to discuss difficult customer confrontations, explain how I've dealt with customer problems in the past etc. For the FSR position I was asked a few questions related to my sales techniques, my team building skills, and conflict resolution skills.
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