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Front Desk Interviews

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Front Desk Interview Questions

Working as a front desk clerk demands a candidate who can provide impeccable customer service under pressure, while maintaining a professional demeanor. Interviewers will be interested in how you will go above and beyond to make every customer satisfied, so an understanding of protocol and patience is necessary. You may be asked about how you would contribute to the team and role-play a scenario where you must deal with an angry guest. Present yourself as being an upbeat, jovial, and attentive potential employee to make the best impression.

12,006 front desk interview questions shared by candidates

The YMCA was great to work for. Nothing difficult in questions before employment. I was happy to be asked for a flexible schedule set up, which opened the door for me to earn more hours. Difficulty was found when the membership director would have me forward phone calls to their voicemail, but the mailbox was full about 85% of the time, making customers furious with me. Making it also seem like I was lying because of their constant unavailability.
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Front Desk Associate

Interviewed at The Y (YMCA)

3.8★
Sep 25, 2013

The YMCA was great to work for. Nothing difficult in questions before employment. I was happy to be asked for a flexible schedule set up, which opened the door for me to earn more hours. Difficulty was found when the membership director would have me forward phone calls to their voicemail, but the mailbox was full about 85% of the time, making customers furious with me. Making it also seem like I was lying because of their constant unavailability.

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