If any, what qualifications do you have in any IT related field?
Help Desk Engineer Interview Questions
3,950 help desk engineer interview questions shared by candidates
1.) Tell me about yourself. 2.) Scenario: Someone contacts the Help Desk saying they can't send or receive email. How would you go about troubleshooting? 3.) What is your experience with VoIP, and provide a list of names of vendors or manufacturers? 4.) Scenario: How would you go about troubleshooting a VoIP issue?
If I worked well in groups.
What is you favorite color?
A client needs to be able to edit videos and browse the internet; what minimum requirements should their machine have?
Tell me about your experience
Why didn't your previous employer want to go with something you suggested?
Tell me a story about a time you failed in a team project and what was your role in the failure.
What's your favorite color?
How much experience do you have with Active Directory and how often did you use it?
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