Have you been in a call center environment
Help Desk Engineer Interview Questions
3,950 help desk engineer interview questions shared by candidates
If a user cannot Print, what process do you go through to troubleshoot the issue over the phone?
Are you flexible to work weekends?
Questions pertaining to Outlook and Office applications, and what to do when you come across something you haven't seen.
He asked me if i knew SCCM, one of the main systems they use for asset management and OSD.
rqst experience in company in house built applications
What would you do if someone called/emailed saying they cannot print?
"Tell me about yourself."
Why should I choose you for the position?
Standard range of behavior based questions.
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