Technical Interview : What is DNS? Customer interaction interview: How would you deal with a customer wanting his system fixed now?
Help Desk Interview Questions
3,950 help desk interview questions shared by candidates
What is a VPN and what does it stand for?
Do you prefer cats or dogs?
The only one I can remember is "Some days we're so busy that you don't have time for anything else, but some days are slower than others. How would you spend your time if there was no work to be done?"
How I heard about Ritter
Do you have any phone support experience answering up to 30 phone calls a day?
What would you do if you had a shift at 10am and could not make it on time?
What do you want to be 2-5 years from now?
skills, communication, extra knowledge, degree and fluency in language
The requirement was that I needed to be actively in college, while having said job as an internship. At the onset the plan was clear, some work hours per week to assist whenever I was needed.
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