What steps would you take to troubleshoot a PC that does cannot get to windows on boot?
Help Desk Technician Interviews
Help Desk Technician Interview Questions
Help desk technician interviews are designed to test your ability to communicate clearly and solve problems over the phone to people who are often flustered. Good communication and the ability to simplify solutions are key qualities for potential employees. Certain certifications may be required depending on the field of work.
1,235 help desk technician interview questions shared by candidates
How does cruise control work?
In networking terms, what happens when a query is submitted to Google? OR Describe Google's network infrastructure.
None really. I just sat there listening to them tell me about the position.
Tell me about yourself.
What is a private IP range?
How do you handle an angry customer?
Basic support questions for a help desk candidate
How do you make the customer happy.
Did normal tech duties. Scenarios of a customer in need of a technical issue and I responded properly.
Viewing 141 - 150 interview questions