Skip to contentSkip to footer

Help Desk Technician Interviews

Salaries
Interviews

Help Desk Technician Interview Questions

Help desk technician interviews are designed to test your ability to communicate clearly and solve problems over the phone to people who are often flustered. Good communication and the ability to simplify solutions are key qualities for potential employees. Certain certifications may be required depending on the field of work.

1,235 help desk technician interview questions shared by candidates

There were no technical questions, or really even behavioral questions. There was a small 15 question test and something like a 150 question personality test to be completed online to see if you know how to google and are going to be at work on time. The interviews were more of a tell me about your resume, certifications, and class work. When talking with the supervisor we discussed phone operating systems and why we disliked one or preferred another.
avatar

Help Desk Technician

Interviewed at Asurion

3.3★
Apr 22, 2014

There were no technical questions, or really even behavioral questions. There was a small 15 question test and something like a 150 question personality test to be completed online to see if you know how to google and are going to be at work on time. The interviews were more of a tell me about your resume, certifications, and class work. When talking with the supervisor we discussed phone operating systems and why we disliked one or preferred another.

Viewing 151 - 160 interview questions

Glassdoor has 1,235 interview questions and reports from Help desk technician interviews. Prepare for your interview. Get hired. Love your job.