What certifications did you have?
Help Desk Technician Interviews
Help Desk Technician Interview Questions
Help desk technician interviews are designed to test your ability to communicate clearly and solve problems over the phone to people who are often flustered. Good communication and the ability to simplify solutions are key qualities for potential employees. Certain certifications may be required depending on the field of work.
1,235 help desk technician interview questions shared by candidates
What previous experience in IT did you have?
What makes you best fit for this role
When do you graduate your school?
How would I deal with this situation
Do you prefer to work on projects as an individual or as a team contributor?
1. Who is ____? 2. How would you utilize scissors as a pizza delivery guy? 3. How many tennis balls fit in a limousine? 4. How would you rate your problem solving skills? 5. Why did you decide to leave your previous job? 6. Describe Customer Service to me in your own words. 7. Where do you want to go in the IT industry? 8. What do you know about what Wheelhouse IT does? 9. How do you feel about being the face of Wheelhouse IT? 10. What area is most of your IT knowledge in? 11. How do you measure success daily? 12. What are you looking to achieve in life
How well do you think you can handle pressure.
Are you familiar with Ubiquity
They are very interested in candidates that will stay with the company for a while and were very happy that I asked questions of them.
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