What is meant by DHCP?
Helpdesk Interviews
Helpdesk Interview Questions
When hiring help desk specialists, employers are looking for candidates who demonstrate both technical expertise and strong customer service skills. Be prepared to answer technical questions about how to troubleshoot issues relevant to that company's technology as well as situational questions to assess how well you can keep your cool with frustrated clients.
1,767 helpdesk interview questions shared by candidates
Todo correcto y muy buenas expectativas
Why have you chosen a career in help desk and desktop support? Describe your help desk work experience so far. Which skills are required to work as a help desk support professional? What do Logical Drives do? Explain how VPNs work. Explain how routers work. Explain how DHCP functions. What does DNS mean? What does it do? Which soft skills are required to work as a help desk professional? Which technical skills would you like to improve?
How do you handle an irate client who wants to have their computer fixed right now? They need it right now? What do you say? What do you do?
How do you spend your day in your previous employer. Example you arrive in your office and then what?
Tell us about yourself/How would you go about solving a small problem/basic questions
Experience with imaging computers for the customers process.
Where do I see my self in 5 years? That was the hardest question asked
When can you work? How often? Can you handle 5 AM - 5PM shifts?
Mostly questions about my commute, what I knew about the job and where I wanted to be In five years time.
Viewing 1051 - 1060 interview questions
See Interview Questions for Similar Jobs
Customer Retention RepresentativeHelp Desk AnalystService Desk TechnicianSupport TechnicianHelp Desk TechnicianTechnical Support SpecialistNetwork AdministratorSenior Technical SpecialistNetwork TechnicianIt TechnicianSenior ItIt Support ManagerIt Tech SupportNetwork EngineerIt Support SpecialistNetwork Operations SpecialistPc TechnicianNoc AnalystNetwork Support Specialist