Not applicable, both behavioral / technical interviews
Helpdesk Interviews
Helpdesk Interview Questions
When hiring help desk specialists, employers are looking for candidates who demonstrate both technical expertise and strong customer service skills. Be prepared to answer technical questions about how to troubleshoot issues relevant to that company's technology as well as situational questions to assess how well you can keep your cool with frustrated clients.
1,767 helpdesk interview questions shared by candidates
What is a multi-homed device
I do not recall a difficult or unexpected question that came up in the interview.
Q: Not giving these away- one was what are my hobbies outside of work.
Was I up for the very demanding helpdesk department.
IT Operations and Help desk related questions.
What are your long term goals?
Tell me about something that isn't on your resume. Why do you wanna work with VSG? Do you have any questions for me?
Name each of the OSI layers and explain each in detail what they are.
Nothing difficult, was kind of annoyed to wait 35 minutes for an interview only for it to last 10-15 minutes.
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