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Helpdesk Interviews
Helpdesk Interview Questions
When hiring help desk specialists, employers are looking for candidates who demonstrate both technical expertise and strong customer service skills. Be prepared to answer technical questions about how to troubleshoot issues relevant to that company's technology as well as situational questions to assess how well you can keep your cool with frustrated clients.
1,766 helpdesk interview questions shared by candidates
Technical questions and how to solve problems
Insgesamt wurden zu mir und meinen Qualifikationen sehr wenige Fragen gestellt (s.o.). Es ging eher darum, wie lange ich vorhabe, beim Unternehmen zu bleiben, ob ich am Wochenende arbeiten kann und ob mir das nicht verhandelbare Gehalt gefällt.
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Why do you want to work for us?
Do you like people?
Tell me a time when you had to deal with an angry customer and what did you do?
Could you tell me about yourself and describe your background in brief?
Why are you leaving your current position?
They were mainly looking for me to sell myself. Show you have customer service skills and that you are willing to learn and you will do ok.
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