Incident Manager Interviews

Incident Manager Interview Questions

When interviewing for a position as an incident manager, you can expect to be asked about your experience with different IT frameworks, personal incident management methods, and basic managerial skills. The interviewer may provide you with scenarios where different incidents occur within the service desk department to observe the processes you would use to categorize, prioritize, and respond to the incidents.

395 incident manager interview questions shared by candidates

General IT questions about network, troubleshooting, resource management etc. More specific questions about steps followed to resolve D/R problems like system outages and network disruptions. One of the interviewers asked minimal questions and spent the least amount of time with me, but spent that time picking apart my resume trying to find issues with the info I provided. Of the four people I spoke to, he seemed the least comfortable and the most rushed (likely new to his position...just my opinion). My final interview was with the hiring manager and after answering his questions he provided a fairly in-depth description of the network architecture that was in place for delivering TV content to their subscribers, which I found quite interesting.
Mar 11, 2015

General IT questions about network, troubleshooting, resource management etc. More specific questions about steps followed to resolve D/R problems like system outages and network disruptions. One of the interviewers asked minimal questions and spent the least amount of time with me, but spent that time picking apart my resume trying to find issues with the info I provided. Of the four people I spoke to, he seemed the least comfortable and the most rushed (likely new to his position...just my opinion). My final interview was with the hiring manager and after answering his questions he provided a fairly in-depth description of the network architecture that was in place for delivering TV content to their subscribers, which I found quite interesting.

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Glassdoor has 395 interview questions and reports from Incident manager interviews. Prepare for your interview. Get hired. Love your job.