Example of how you dealt with a critical situation and applied ITIL process to manage and resolve it. Exchange, Windows Server, VLANs, DNS, OSI Model, Backups.
Services Consultant Interview Questions
2,371 services consultant interview questions shared by candidates
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Describe a time you worked collaboratively on a team and why did it work well?
To me the questions were fairly general and there wasn't any question I would say was hard.
Tell me about a time you had to deal with difficult customers but still ended to reach your quot etc.
Describe the situation, when you used your communication skills to resolve the problem.
What do you like the most in your previous experience?
Tell us more about your research experience - how was that and could you describe it to us?
What are your Strengths, weaknesses? How did you manage unhappy customer?
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