Can you tell me a time you had an angry coworker or customer and how did you deal with it?
Software Engineer At Interview Questions
4,577 software engineer at interview questions shared by candidates
What is a good customer service experience?
They asked many scenario, troubleshooting questions and I did one role playing scenario when I had to pretend I was answering a call to assist someone with wifi.
What do you know about Apple?
Explain how wifi works
Mock call Why would you like to work from home?
Can you provide proof of business
What do you do in your business?
What is RAM and how does it work? If I bought a bigger hard drive, why would it not speed up my computer? If I was at a friends house trying to get online, what are some things I would troubleshoot? If a USB device isn't working, what would you check? Say I call up and I'm having email issues, I'm able to receive but not send email, what would you troubleshoot? If my computer isn't turning on, what are the 3 basic things you would check? If my computer isn't booting up, what would you do?
Explain to me what RAM is as if I'm a 10 y/o kid? What is iCloud? (explain it like you would to a child) Say I call in and I'm at a coffee shop on my iPad and I don't know how to access the internet, walk me through the process you would troubleshoot in iOS? Say I'm still at that coffeeshop and I deleted one of my apps on my iPad, would I have to pay for the app again or can I re-download the app without connecting my iPad to iTunes? Say I go to turn on my monitor but nothing is turning on, what are the basic things you would check?
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