They asked me about my technical knowledge, managed services (ITIL) and Scrum knowledge.
Support Analyst Interview Questions
5,366 support analyst interview questions shared by candidates
Why do you want this job?
In a room there are 3 identical light bulbs. Outside the room there are 3 identical switches. The door is closed, you cant see into the room at all. You can flip the switches as many times as you want, but as soon as you open the door, you can't touch the switches. How do you figure out which bulb is connected to which light switch?
You put a CD into a laptop and the CD isn't being read by the machine. How do you troubleshoot that?
1. Tell me about yourself 2. Why Carta 3. Tell me about the time that you had to deal angry customer
Are you familiar with the OSI model? What are the stages?
What would your former manager say about you?
Tell me about your past employement and mention your responsibilities During your work
They will let you know what the process is accordingly ask you questions what have you understood.
What do you expect from your supervisor?
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