1) Tell us about your self. 2) Tell us about a time you were in bad situation.3) What Customer Service, 4) IP Address class, How do you verify network. 5) three Scenario Questions about the network and connectivity, then 6 diverse interview questions all kind, including DHCP, DNS , total duration 40min,
Support Analyst Interview Questions
5,366 support analyst interview questions shared by candidates
Asked about ITIL process and work flow of tickets and priorities Outlook issues
Why would you be a good fit for this position?
Can you tell me a time where a customer was borderline irate and it was your fault?
What are your ambitions in IT?
What would you do if a time critical error occurred for a user and only you are online able to help to them?
Strength and weakness
What is the difference between a function and a stored procedure ?
What are your technical weakness?
What is the difference between C++ and java.
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