Tell me a time when you took the initiative to improve a process or procedure. What was it, what did you do, what was the outcome, and how did you measure success (ie. metrics)?
Support Manager Interview Questions
2,453 support manager interview questions shared by candidates
Have examples of how you failed and recovered. I had a few in mind but had to think of one that involved personnel. Of course, you also don't want to have too many examples of failures!
Give example of savings fte
Were you ever against a project or goal at your company and how did you deal with it?
Why are you a good fit for the role?
Why are you interested in New Relic?
other behavioural questions like: strength and weakness, how to handle conflict between team members and so on.
Tell me about a time you had to contribute or drive a project. Tell me about this time on your resume, how did you do what you said wrote?
Q: Tell me about a time you navigated through a difficult situation with a difficult customer.
Mostly situational questions about customer handling
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