How would i approach managing a team to dealing with cloud an on premise environments , what best practices i would ensure and how i would manage expectations of developers
Support Manager Interview Questions
2,453 support manager interview questions shared by candidates
Describe something in great detail giving as much information as you can
Tell me about a time you had an irate agent?
How would you handle an irate user who after 3 attempts at logging on had succeeded in locking themselves out of the system?
Name the best Decision System?
The only technical question I got from their "Senior" tech who was supposed to grill me on technology was "what is the subnet mask of a class "C" IP address".
What kind of processes would you implement if selected?
Whats the most important skill of a manager?
Was I comfortable working full time in the office?
Management related scenarios
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