Some technical questions about some devices
Tech Support Representative Interview Questions
482 tech support representative interview questions shared by candidates
first round was face to face interview normal introduction part then second round is technical round for just few simple question
Do you know how it is like working in a Customer Service?
Do you have previous experiences in Customer Service?
Are you able to diffuse stressful situations that may arise on the job while assisting customers over the phone with general and specific troubleshooting of their home phone/internet service?
Give an example of where you used (blank) skill to solve a difficult problem.
What was your best role and/or manager (historically)? ; What difficult issues have you faced interactions wise as a CSR in the past?
how do you deal with an angry customer?
they asked a bunch of grammar and comprehension questions. then asked basic questions about computer knowledge for both Apple and Microsoft.
What experience you have based on role?
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