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Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,171 technical support interview questions shared by candidates
They asked me about situations where I had a problem and had to resolve them?
Wide array of basic questions regarding tech. Got the impression these people didn't understand the depth as to the depth they were asking. It's like they googled a set of tech related questions and asked them.
Tell me a time you were under a time crunch for a project to get completed. What did you do?
How many years have you worked in a call center environment?
none i can think of. The manager was very clear about his expectations.
Probably one of those open-ended questions about my greatest accomplishment or project at my last job.
if and where have you worked in a 24/7 support role
What was your previous work experience?
Do you know any of your competitors.
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