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Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,175 technical support interview questions shared by candidates
What is DNS functionality?
Rhe interviewing process was around 3 hours they took me on a tour, and they asked hypothetical questions about what I would do to troubleshoot "said issue " they also asked questions related to VMware, networking, virtualization, as well as storage.
What would you do if you heard a peer of yours providing poor-quality support to a customer?
How do you handle stress
Situation irate customers
Explain the projects listed on the resume.
Are you comfortable with regular expressions?
Where do I see myself in the next 5 years?
the questions were related to application behavior in OS ,if one of the service is down,simple SQL statement
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