Technical Support Interviews

Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

45,750 technical support interview questions shared by candidates

Given a binary tree and two random nodes in the tree, find the shortest distance between them. Since I did not brush up the data structure part, i found it difficult and asked interviewer to save this question so that I can try this later. Towards the end of interview, when I asked for it, he told that it is no longer required as I cleared the interview!!
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Senior Technical Manager

Interviewed at FICO

3.8
Sep 9, 2012

Given a binary tree and two random nodes in the tree, find the shortest distance between them. Since I did not brush up the data structure part, i found it difficult and asked interviewer to save this question so that I can try this later. Towards the end of interview, when I asked for it, he told that it is no longer required as I cleared the interview!!

Factual hired non technical account managers first but struggle to find technical account managers at the below market salary they wish to pay which is $75k-$85k with equity. The recruiter himself makes $90k, go figure. Clearly young and inexperienced management. Due to confidentiality reasons I cannot post the riddles I was asked to solve.
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Technical Account Manager

Interviewed at Factual

3.9
Nov 26, 2013

Factual hired non technical account managers first but struggle to find technical account managers at the below market salary they wish to pay which is $75k-$85k with equity. The recruiter himself makes $90k, go figure. Clearly young and inexperienced management. Due to confidentiality reasons I cannot post the riddles I was asked to solve.

I walked in for an Pre-scheduled interview and been through couple of rounds, i've been asked to wait for the further rounds of discussion. In the further round i was asked a question like being a person from a technical backgroud why you choosed to be an recruiter of an organisation, i ve answered the question and then he posted me a question line why dont you try for a BDM in thet case?? this was thing for which i got stunned?

Technical Recruiter

Interviewed at Hamsa HR Solutions

Oct 8, 2013

I walked in for an Pre-scheduled interview and been through couple of rounds, i've been asked to wait for the further rounds of discussion. In the further round i was asked a question like being a person from a technical backgroud why you choosed to be an recruiter of an organisation, i ve answered the question and then he posted me a question line why dont you try for a BDM in thet case?? this was thing for which i got stunned?

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