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Technical Support Interviews

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Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

45,756 technical support interview questions shared by candidates

HR Interviewer is very knowledgeable of the industry and knows the who's who in the field but all are Americans. He doesn't know where the best technical writers are produced (school or firm). Line of questioning from the start was salary negotiations, which is good as it cuts to the chase but at the same time reduced the entire process into a haggling fest.
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Technical Writer

Interviewed at NetSuite

3.8★
Jun 1, 2014

HR Interviewer is very knowledgeable of the industry and knows the who's who in the field but all are Americans. He doesn't know where the best technical writers are produced (school or firm). Line of questioning from the start was salary negotiations, which is good as it cuts to the chase but at the same time reduced the entire process into a haggling fest.

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