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Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
34,049 technical support interview questions shared by candidates
What I needed to know in order to access wifi from a cell phone.
I was asked about trouble calls I had, and how I tend to handle them.
What is Active directory OU.
Name the different type of DNS records.
how would you handle a print issue if a label didnt print?
They asked questions related to my experience, technical abilities, about my interrest in the company and questions that would help identify my customer care capabilities.
If we asked your employees to describe you, what three words would they use?
If you were to receive a job offer from your previous company would you take it?
Tell us about yourself, why do you want to work for us?
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