Can you handle difficult customers?
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,148 technical support interview questions shared by candidates
where do u see yourself in 6 months.
What does DHCP stand for, and what is it used for?
What is your salary axpectation?
rite an e-mail to angry client which have a problems with ~25% of customers: - Residential Gateway resets once per number of hours.
How important is the role of technical support in the modern day client-provider relationship?
i have a blue screen problem ... what should i do to solve my computer
there were few questions regarding technical process which were not expected...
What type of cable is this? What does it connect? What is it used for?
Have you ever worked in a phone customer service postion before? What did you like most?
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