The skills test was the most challenging. The recruiters have never seen the skills test and cannot help with preparing for it.
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,148 technical support interview questions shared by candidates
What is: A Row, A Field, three databases, what is the output of this sql query, what does group by do what is 127.0.01, if a user cannot connect to another computer, difference between relational database and a Cube, average, median, standard deviation, parts of a computer network, and more
I was asked over and over what my sales style is, and whether I am a "shark".
What experience do you have writing help guides embedded inside the application?
What are 5 flaws you have that you need to work on.
Being a call center position, one of the more difficult sets of questions has to do with customer service experience. You may get questions about times where you had to placate an angry customer, or otherwise deescalate a tense situation.
Nothing very difficult
Have you ever been in conflict with anyone from your last workplace and what did you do to resolve your issues with them?
Nothing specific. It was literally: "So tell me about yourself."
The most common question in all of the interviews was why you want to leave your current company.
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