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Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

33,954 technical support interview questions shared by candidates

Questions like, "Tell me about a time when you changed a policy" or "Describe a time when you championed a cause" and similar nonsense. Seemed more like middle management type questions not questions applicable to the position or my technical qualifications.
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Technical Writer

Interviewed at Amazon

3.5★
Jan 5, 2016

Questions like, "Tell me about a time when you changed a policy" or "Describe a time when you championed a cause" and similar nonsense. Seemed more like middle management type questions not questions applicable to the position or my technical qualifications.

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