If a ride costs 6 tickets to get on and a group consists of 15 individuals, how many tickets will you need so that the whole group can ride?
Technical Support Representative Interview Questions
1,757 technical support representative interview questions shared by candidates
Same generic legal disclaimer Q&A of things you already answered in the application and on your resume that they don't bother to read. Literally nothing else.
How would you handle a situation where an angry customer was saying this or doing this (some kind of rude, or inappropriate thing)?
While the job was for technical support, the questions were more oriented towards selling webhosting addons. One question was pick a subject and convince the interviewer to buy it. Got the impression the job was more about selling than support.
What does customer service mean to you?
What’s your recent job experience?
Can you write a script to connect two databases together?
Explain what SSL/HTTPS stands for.
What is ALG? What is RTP? What is QOS? What is TCP/UDP? What is NAT? What is a firewall? What is a local and private/public IP address?
HTTP, NAT, Subnetting for questions.
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