What type of apps do you like? What mobile phones do you prefer? Technical questions...
Technical Support Representative Interview Questions
1,757 technical support representative interview questions shared by candidates
Why do you prefer Apple over Android?
What are some differences between Apple and Android devices?
What is your availability?
Tell me about yourself? Tell me about some of your accomplishments? How would you deal with an upset customer?
A challenge I had overcome.
Very general. Tell me about yourself.
Where do you see yourself moving forward with Asurion?
Describe a time where you delt with a difficult customer and how you resolved their issue? Describe a time that the company changed a policy you didn't agree with and how you responded? Describe a time you received feedback from a supervisor you didn't agree with and how you handled it.
They mostly wanted to know about my customer service background and not about my education that could possibly lead me to another department.
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