Basic interview questions related to "what would you do if this happened" or "tell me about a time when this happened". There were also some questions to determine your computer literacy (i.e. what is a hard drive?).
Technical Support Representative Interview Questions
1,757 technical support representative interview questions shared by candidates
Give an example when you have to explain steps to a person but they couldn't see you. Give an example of how you handled a difficult customer. Can you explain a time when you have to implement a change for the company.
I don't remember the questions they asked.
How would you explain what a domain name is to a customer who is not tech-savvy?
What will be the expected salary?
What is your best trait and what is a trait you need to work on?
If you did not know how to operate something work-related, what are some steps you would take to solve this?
What are your strengths and difficulties in a workplace?
Tell of a time when you needed to learn something new immediately to accomplish a task.
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