How would you handle a frustrated and upset customer after already providing several solutions?
Technology Support Interview Questions
21,566 technology support interview questions shared by candidates
Q: What would you do if there wasn't anymore work left?
"Describe a time you got great customer service"
Where are the user files stored in a Mac?
I was asked if I can adapt fast to new environments and work under pressure
I was asked if I knew the position I was applying for and what it entails
Avez vous déjà eu des dilemme dans votre vie?
They asked difference between 1. c and c++ . 2. SQL Query 3. About project and many more....
What is your name?
All their questions were IT-based, given the position, But they gave many scenario-based questions. They also ask simple intro questions such as what is LAN/WAN or what does DHCP do. The scenario-based questions varied: What would you do if a user calls and says that they can see any of their emails on their computer? What would you do? Other questions were based on Active Directory Exchange based.
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