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Technology Support Interview Questions
21,566 technology support interview questions shared by candidates
Why do you have Security+ cert and not an A+ cert?
Technical type questions
Would I want to work for a company that is this disorganised in their recruitment?
Do you have experience of point of sales devices?
You troubleshoot the computer of a colleague who has an important task to work on and you get a call from the director that he cannot print some document and needs your assistance. What will you do?
How to decode if printer in network is not functioning? Mostly questions were from Networking and computer hardware issues Questions about technical support Questions about website maintenance Questions about • Provided Tier 1 and Tier 2 technical support for 90+ clients across the college • Created tickets for all user requests, projects and submitted weekly reports to file issues, clients’ needs and feedbacks • Researched, troubleshot and resolved the issues with Desktop computer/ Laptop hardware (internal and external) and networking peripherals • Supported LAN/WAN infrastructure, virtual private network setups and assisted in network connections, network issues and security measures to protect data, software and hardware • Maintained and modified department’s website as per clients’ requests • Created, configured deployed and troubleshot group policies with Microsoft Active Directory How to decode if printer in network is not functioning? Questions about printer issue
How do you manage under pressure?
They asked questions about command line prompts.
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