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More than forty years ago, Walter Pilot founded Pilot Catastrophe Services, with a goal to transform the handling of insurance claims. In the decades that have followed, the Pilot Family has not wavered from his vision, continuing to innovate, and set the mark for excellence in our industry. Innovation is in our DNA. For years we have introduced and partnered with industry changing technology and service companies. Our revolutionary products, including Flood Assist and Pilot Services on Demand, have changed the way claims are handled in our industry. We will never stop innovating. Pilot’s years of experience have given us an intimate understanding of the claim process. With a dedicated management group for each client, we are ready to focus on our team members and client's needs. Years later, Pilot is the largest company of its kind, headquartered in Mobile, AL with additional offices in Richardson, TX, and Fort Worth, TX.
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