How do employees rate Connexus Resource Group?

Employees rate Connexus Resource Group 3.5 out of 5 stars based on 250 anonymous reviews on Glassdoor.

How can I get a job at Connexus Resource Group?

To get a job at Connexus Resource Group, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Connexus Resource Group and prepare for tough questions.

Do people recommend working at Connexus Resource Group?

Overall, 60% of employees would recommend working at Connexus Resource Group to a friend. This is based on 250 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at Connexus Resource Group?

79% of job seekers rate their interview experience at Connexus Resource Group as positive. Candidates give an average difficulty score of 1.6 out of 5 (where 5 is the highest level of difficulty) for their job interview at Connexus Resource Group.

How do employees rate the business outlook for Connexus Resource Group?

50% of employees think that Connexus Resource Group has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at Connexus Resource Group

Connexus Resource Group Snapshot

3.5

based on 249 ratings

60% would recommend to a friend

Rob Schow

67% approve of CEO

6 OfficesLocations

Mission To connect our clients and their customers while offering world-class service.

Description Culture is at the heart of everything we do at Connexus—how we live, how we work and how we serve the business community. Our culture isn’t about perks, and it doesn’t exist solely to make our employees happy (although it does that, too). Our culture is about providing a foundation to achieve our purpose: to help businesses succeed.

Collectively, our philosophies and beliefs define who we are as a company. They are the foundation for every business decision we make. The following paragraphs detail the core values and principles of our team culture and how it guides every action that we take and shapes our culture with every interaction.

Associated companies

Global Response2.7★

0 jobs273 reviews

Life at Connexus Resource Group

Why work with us?

Join Our Team

Perks

Our Culture

Employee Testimonials

Interviewing with Connexus

Click Here to Apply Now!

We are in the “People Business”. What does that mean? It means we are constantly on the hunt for more of the best and brightest personalities to join our dynamic team. We think when it comes to customer service our agents should radiate our outgoing, friendly can-do attitudes. For the right person, that smile in their voice comes naturally.

Sound like you? We want to speak with you!

Visit our hiring page for open positions.

Hiring Process Notification: Beware of fraudulent job postings and communications from individuals or entities falsely claiming to represent our company. These scams may include fake offer letters, onboarding documents, or “equipment provision” agreements that request payment, ask you to deposit a check, or instruct you to purchase equipment. These communications are not from Connexus Resource Group

Throughout our hiring process, we will never conduct interviews via Skype, Discord, or WeChat. Connexus Resource Group will never ask applicants or employees to send money, deposit checks, or credit card access as part of the hiring process. Any communication requesting that you deposit a check, pay to ship equipment, or receive funds to purchase equipment is fraudulent and should not be acted upon. To help protect yourself, please use caution during your job search.

To contact our recruiting department directly or to report suspicious activity please call 801-692-7872 or email us at jobs@connexusresourcegroup.com.

Company updates

Connexus Resource Group

1y

Learning, Growing, and Thriving in a Supportive Workplace: Over three years ago, I took a leap of faith, leaving the oilfield to apply for a work-from-home opportunity. Looking back, it was one of the best decisions I’ve ever made. This role has been an incredible learning journey, expanding my knowledge in payroll, HR, and client communication. Beyond the technical skills, it has helped me grow both personally and professionally. The work environment here is unmatched—leadership is supportive, and there’s a true understanding of work-life balance. Everyone is always willing to lend a hand or offer feedback that pushes me to be better. It's the perfect blend of encouragement and challenge, and I couldn’t be more grateful! - Valerie Cerda ...Show more

Learning, Growing, and Thriving in a Supportive Workplace: Over three years ago, I took a leap of faith, leaving the oilfield to apply for a work-from-home opportunity. Looking back, it was one of the best decisions I’ve ever made. This role has been an incredible learning journey, expanding my knowledge in payroll, HR, and client communication. Beyond the technical skills, it has helped me grow both personally and professionally. The work environment here is unmatched—leadership is supportive, and there’s a true understanding of work-life balance. Everyone is always willing to lend a hand or offer feedback that pushes me to be better. It's the perfect blend of encouragement and challenge, and I couldn’t be more grateful! - Valerie Cerda

1

Connexus Resource Group

1y

Exciting News: Connexus Resource Group Expands with the Acquisition of Active TeleSource We are pleased to announce that Connexus Resource Group has acquired Active TeleSource, Inc. (ATI), a respected provider of customer service solutions specializing in the utilities industry. This strategic move allows us to expand our expertise, enhance our service offerings, and create new opportunities for both our employees and clients. With this acquisition, we are strengthening our position as a leader in customer experience solutions. Active TeleSource has a long-standing reputation for excellence in regulated utility customer care, and we are excited to integrate their talented team into our organization. This growth means more opportunities for professional development, a broader reach across industries, and a continued commitment to delivering outstanding service. As we move forward together, we remain focused on innovation, collaboration, and excellence in everything we do. We look forward to this new chapter and to welcoming the Active TeleSource team to Connexus Resource Group....Show more

1

Connexus Resource Group

1y

Making a Difference: ROI CX Solutions and Connexus Resource Group in Action At ROI CX Solutions and Connexus Resource Group, our mission is rooted in creating meaningful impact for both our clients and the communities we serve. Recently, our dedicated teams played a pivotal role in assisting those affected by Hurricanes Milton and Helene. By processing insurance notification claims with urgency and precision, we’ve helped countless families take the first step toward rebuilding their homes and lives after devastating losses. Our commitment to community resilience is not new. During the COVID-19 pandemic, we spearheaded initiatives that directly impacted renters in need. Partnering with federal programs, we successfully facilitated the distribution of over $1 billion in aid to ensure renters affected by the pandemic could maintain secure housing during uncertain times. This work exemplifies our core values: service, empathy, and excellence. We are incredibly proud of our team members who continue to make a lasting difference in the lives of those we serve. At ROI CX Solutions and Connexus Resource Group, we remain dedicated to supporting communities during their times of greatest need, one solution at a time. Join us as we strive to deliver results that matter and transform challenges into opportunities for hope and renewal. ...Show more

4

Connexus Resource Group

1y

Huge congratulations to our incredible recruiting team for winning the LIFT award for being a leading innovator in talent acquisition! Your dedication to excellence and ability to adapt and thrive, even in challenging times, has truly set us apart. This award is a testament to the hard work, resilience, and innovative spirit that drives us forward. I couldn’t be prouder to lead such a talented group that continually shapes the future of our company. Let’s keep pushing the boundaries of what’s possible! #TeamExcellence #TalentInnovation #ProudDirector -Matthew Allen...Show more

www.linkedin.com

Harver on LinkedIn: 2024 Harver Leading Innovators For Talent (LIFT) Awards

4

Connexus Resource Group

1y

Meet Jenn: Our Admin Superstar! 🌟 Jenn can do it all! Whether it's providing top-notch customer service, assisting employees with their questions, or jumping on the phones when things get busy, Jenn is always there to lend a hand. Her unwavering support for our admin team is nothing short of amazing. From handling employment verifications to submitting payroll and everything in between, Jenn seamlessly manages it all. We truly couldn't function without her! Thank you, Jenn, for your dedication and hard work. You make our team stronger every day! 💪✨ "She supports our admin team without hesitation. We couldn't function without her!" - Brandi from the Admin team ...Show more

Meet Jenn: Our Admin Superstar! 🌟 Jenn can do it all! Whether it's providing top-notch customer service, assisting employees with their questions, or jumping on the phones when things get busy, Jenn is always there to lend a hand. Her unwavering support for our admin team is nothing short of amazing. From handling employment verifications to submitting payroll and everything in between, Jenn seamlessly manages it all. We truly couldn't function without her! Thank you, Jenn, for your dedication and hard work. You make our team stronger every day! 💪✨ "She supports our admin team without hesitation. We couldn't function without her!" - Brandi from the Admin team

5

Photos

Connexus Resource Group photo of: Our people are the solution.

Connexus Resource Group awards & accolades

Harver LIFT Award, Harver, 2024
Inc. Magazine’s America’s Fastest-Growing Private Companies, Inc 500, Inc Magazine, 2021

Pledges & certifications

First job programs
Maintain entry-level hiring and career development programs to give people career starts
Fair chance pledge
Maintain hiring/training programs for those with criminal records as an opportunity for a second chance
Career advancement program
Helping employees "upskill" into higher-paying positions
Returnships
Offer formal "internships" for mid-career people or those returning to the workforce
Tech hiring commitment
Helping to train, hire and promote more technology workers

Connect with Connexus Resource Group

Jobs at Connexus Resource Group

Customer Service Representative - Work From Home

Customer Service Representative - Bilingual (Spanish)

Bilingual Call Center Agent (English/French Canadian)

Employee reviews at Connexus Resource Group

Connexus Resource Group has an employee rating of 3.5 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connexus Resource Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.5

Senior management

3.4

Career opportunities

2.9

Compensation and benefits

Employee reviews

Customer service representativeCurrent employee

5.0

Great Team! Great Company! Great Job!

Connexus Resource Group

Connexus Resource Group Snapshot

Associated companies

Life at Connexus Resource Group