How do employees rate Lumen?

Employees rate Lumen 3.4 out of 5 stars based on 8,006 anonymous reviews on Glassdoor.

How can I get a job at Lumen?

To get a job at Lumen, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Lumen and prepare for tough questions.

Do people recommend working at Lumen?

Overall, 58% of employees would recommend working at Lumen to a friend. This is based on 8,006 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at Lumen?

57% of job seekers rate their interview experience at Lumen as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Lumen.

How do employees rate the business outlook for Lumen?

49% of employees think that Lumen has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at Lumen

Lumen Snapshot

3.4

based on 7,767 ratings

58% would recommend to a friend

Kate Johnson

72% approve of CEO

20 OfficesLocations

Mission Igniting business growth by connecting people, data and apps - quickly, securely and effortlessly.

Description Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through one of the world’s most expansive fiber networks. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

Everything we do at Lumen takes advantage of our network strength. From metro connectivity to long-haul data transport to our edge cloud, security, and managed service capabilities, we meet our customers’ needs today and as they build the future.

Life at Lumen

Why work with us?

About Lumen

Life at Lumen

Early in Career

Veterans and Military

Thrive Together: Well-being at Lumen

Lumen is where bold ideas become real innovation. Our work challenges the status quo, solves complex problems, and moves our industry forward. Built on trust, clarity, and flexibility, we support your well-being while tackling meaningful, future‑shaping work. The AI revolution is happening now, join Lumen and help build what’s next; View Careers

Company updates

Lumen

3d

On May 8, we marked our second annual Global Wellness Day where we gave employees dedicated time to relax, recharge, and focus on their well-being. At Lumen, we believe supporting our people goes beyond the work we do. It’s about creating space for balance, whether that means staying active, spending time outdoors, or simply taking a step back. Explore what it’s like to work at Lumen: https://lumenjobs.com/3QcH4kK...Show more

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Lumen

1mo

We’ve been named a 2026 Next Practice Award winner by i4cp. 🏆 This recognition reflects our work in reinventing performance through AI-powered goal setting—helping Lumenaries set, align, and achieve goals that move our business forward. By blending human insight with AI technology, we’re transforming how our people grow, perform, and make an impact. ...Show more

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Life at Lumen

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Lumen

1mo

Lumenaries in Las Vegas recently came together at a volunteer event with Three Square Food Bank to support local senior citizens. Employees from multiple teams collaborated to prepare and package meals for the community. Together, the team packed 889 boxes of groceries, totaling 12,446 pounds of food, providing more than 10,000 meals for seniors in need. Organized by area managers Gerard and Ed, employees from multiple teams came together with a shared purpose and demonstrated teamwork and community impact in action....Show more

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Lumen

1mo

Happy National Internship Awareness Month 🎉 We’re celebrating the interns who bring fresh ideas to Lumen and the supportive teams who help them thrive. Teamwork is a cornerstone of life at Lumen, grounded in mentorship, shared learning and celebrating wins big and small. Hear from past interns in this video and see how collaboration shapes the intern experience....Show more

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Lumen

2mo

We’re proud to share that Lumen has been named a Platinum Stability Employer on the 2026 Where You Work Matters list. 🏆 This recognition reflects Lumen’s continued focus on job quality, retention, and career growth. It’s meaningful to be part of a company that takes a thoughtful, long‑term approach to careers and consistently invests in its people....Show more

www.whereyouworkmatters.org

Lumen Technologies - Where You Work Matters

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Photos

Lumen photo of: Kate Johnson visits our India team.

Lumen awards & accolades

ISO 42001 Certified, Schellman, 2026
America’s Greatest Workplaces in Tech, Newsweek: America’s Greatest Workplaces, 2025
Top 100 Internship Programs of 2025, Wayup + Yello, 2025, 2025
2025 Top Veteran Employer, Military.com, 2025
Top Companies for Work from Home Jobs in 2025, Forbes, 2025

Pledges & certifications

Veteran hiring commitment
Committed to helping America's military veterans find work
Tech hiring commitment
Helping to train, hire and promote more technology workers
Career advancement program
Helping employees "upskill" into higher-paying positions
Social responsibility pledge
Formal programs or foundation to give back to communities
Diversity commitment
Has programs that support a diverse and inclusive workforce
Pledge to thrive
Taking steps to prioritize employee well-being
First job programs
Maintain entry-level hiring and career development programs to give people career starts

Connect with Lumen

Jobs at Lumen

Cybersecurity Assurance Analyst (Audit)

Account Manager Senior - Inside Public Sector

Senior Lead IT Engineer

Contract Acquisition Manager

Employee reviews at Lumen

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Employee reviews

It operations specialistCurrent employee

4.0

Opportunities for growth amid a fast-paced environment

Lumen

Lumen Snapshot

Life at Lumen