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Percepta Snapshot
Percepta is your answer for exceptional customer service and support. Serving 24 global markets with professionals for automotive and mobility industries, our expertise translates to your CX excellence. We deliver a frictionless customer experience across every touchpoint.
Our approach is simple. We hire and train customer experience experts, who in turn deliver service and support to our clients’ customers. Whether you’re seeking a career path or a contact center solution for your company, Percepta drives your success.
Our approach is simple. We hire and train customer experience experts, who in turn deliver service and support to our clients’ customers. Whether you’re seeking a career path or a contact center solution for your company, Percepta drives your success.
We are a global contact service provider that uses a blend of technology and expertise to aid our clients in creating exceptional experiences for their customers.
The auto industry is our sweet spot and our clients are heavy hitters! We are proud to work with clients that manufacture automobiles and provide auto-adjacent products and services, like phone connectivity, apps that enable customers to liaise with dealerships, and roadside assistance support.
We team up with clients to provide a culture of service that simplifies every touchpoint in the customer journey internally and externally. We do this by providing frictionless and easy experiences that solve their auto-related problems. We strive to understand each step of the customer journey, so we know what it’s like to walk in our customers’ shoes and what’s needed to provide them the best experience possible.
Even though we are a big company, we haven’t lost our boutique-like approach when working with clients, their suppliers, dealers, and distributors by offering assistance with talent placement, marketing, sales, and administration.
The auto industry is our sweet spot and our clients are heavy hitters! We are proud to work with clients that manufacture automobiles and provide auto-adjacent products and services, like phone connectivity, apps that enable customers to liaise with dealerships, and roadside assistance support.
We team up with clients to provide a culture of service that simplifies every touchpoint in the customer journey internally and externally. We do this by providing frictionless and easy experiences that solve their auto-related problems. We strive to understand each step of the customer journey, so we know what it’s like to walk in our customers’ shoes and what’s needed to provide them the best experience possible.
Even though we are a big company, we haven’t lost our boutique-like approach when working with clients, their suppliers, dealers, and distributors by offering assistance with talent placement, marketing, sales, and administration.
