Description Support.com, Inc. (NASDAQ: SPRT) is a leading provider of customer and technical support solutions delivered by home-based employees. For more than twenty years, the company has achieved stellar results for global enterprise clients and top-tier businesses. Support.com's proven, omnichannel solutions have been specifically designed and optimized for the homesourcing environment, resulting in industry-leading NPS scores and first call resolution rates. The company efficiently meets changing client needs through its highly scalable, global network of home-based employees and secure, proprietary, cloud-based platforms.
Support.com has an employee rating of 3.0 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Support.com employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).
Overall, 42% of employees would recommend working at Support.com to a friend. This is based on 1,250 anonymously submitted reviews on Glassdoor.
57% of job seekers rate their interview experience at Support.com as positive. Candidates give an average difficulty score of 2.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at Support.com.