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      Support.com

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      Support.com reviews

      3.0

      42% would recommend to a friend

      (1,242 total reviews)
      avatar

      Lance Rosenzweig

      54% approve of CEO

      30% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.1

      Work/Life balance

      2.8

      Culture & values

      2.7

      Senior management

      2.6

      Compensation and benefits

      2.6

      Career opportunities

      Support.com has an employee rating of 3.0 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Support.com employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      May 26, 2026

      Great pay and benefits, but product lacks excitement

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

      Cons

      The business product transitioned into a services related product. Not very exciting

      1.0
      May 14, 2026

      Do not waste your time here

      Comcast business technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      none. none. none. none none.

      Cons

      Lack of proper compensation for the job duties, they'll tell you "as assigned" which translates to: here's more responsibility but were not going to compensate you for it. Forced 1:1s even when no issues are present, they make up issues. Forced to attend meetings about absolutely nothing that waste time. and so...SO much more, just don't bother.

      Viewing 1 - 3 of 1,242 Reviews
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      ReviewsSupport.com reviews

      Glassdoor has 1,268 Support.com reviews submitted anonymously by Support.com employees. Read employee reviews and ratings on Glassdoor to decide if Support.com is right for you.