Does AAA National pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA National employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at AAA National. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA National?

61% of AAA National employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA National 3.9 out of 5 for work life balance, 3.3 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at AAA National?

Director (5) , Manager (4) , Associate Paralegal (2) , Coordinator (2) , Dispatcher (2) , Travel Advisor (2)

What are the pros of working at AAA National according to real employee reviews?

"Great people to work with, pretty good benefits." ((in 10 reviews)); "home flexibility; benefits are decent (very good 401k match/vesting schedule)." ((in 9 reviews)); "Good work life balance as well." ((in 7 reviews)); "Good pay, great benefits and time off, community outreach and professional staff" ((in 5 reviews)); "Nice building but not friendly" ((in 5 reviews))

What are the cons of working at AAA National according to real employee reviews?

"Your immediate manager will more than likely be incompetent and lack necessary soft skills." ((in 4 reviews)); "AAA is a brand you trust but the National Office is filled with management who are deceitful and back stabbers!!" ((in 4 reviews))

What are employees saying about AAA National layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA National layoffs and their outlook for job security at AAA National in 2026.

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AAA National

AAA National reviews

3.7

61% would recommend to a friend

(85 total reviews)

Gene Boehm

69% approve of CEO

69% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Diversity & inclusion

3.6

Career opportunities

3.5

Compensation and benefits

3.3

Culture & values

3.3

Senior management

AAA National has an employee rating of 3.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA National employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

1.0

Sep 28, 2015

The worst job ever!!

Managing director

Recommend

CEO approval

Business Outlook

Pros

Good warm weather (nothing to do with AAA)

Cons

AAA is a brand you trust but the National Office is filled with management who are deceitful and back stabbers!! The President acts like he is working for the clubs but instead tries to create confusion. The more confusion that exists at the local clubs, the more the need for the National Office. The entire office is old fashioned and not likely to survive in the next 5 years.

3.0

Oct 21, 2018

The first A is for American, but the company is now all for outsourcing jobs overseas

Software development engineer

Recommend

CEO approval

Business Outlook

Pros

Decent benefits package, PTO is good. Most people are nice and enjoyable to work with. 100+ year old established company.

Cons

Salary is a little lower than industry average. New CTO, Ramon Millan, outsourced IT jobs at his last few jobs at Carnival Cruiseline, Pfizer, and Pepsi Co. Made sure to bring his cronies from past jobs that support outsourcing. He began outsourcing software development within a year of his starting at AAA. Not shortly after, most people who didn't support his views either left or were let go, with a constant trickle of people putting in their notices since then. Ironic that it's the 'American' Automobile Association and core goals are commitment to Country, Community and Employees..

3.0

Jun 11, 2015

Membership employee deals with phone calls from members

Member representative

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits are the best thing and the people that work there are great

Cons

Managers are condescending and love to put employees done to feel superior

Viewing 1 - 3 of 85 Reviews

Jobs at AAA National

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